SHIPPING & DELIVERY:

WE CAN DELIVER YOUR ORDER BY FIRST AND SECOND CLASS DELIVERY, PRICE BASED ON YOUR POST CODE LOCATION. DELIVERY WILL BE MADE ONLY TO THE BILLING ADDRESS. 

PLEASE ALLOW 1 WORKING DAY FOR SHIPMENT. EXPRESS DELIVERY ORDERS PLACED BY 1 PM MONDAY-THURSDAY WILL ARRIVE THE NEXT WORKING DAY, EXCLUDING SATURDAYS AND PUBLIC HOLIDAYS. IF YOU HAVE PLACED AN ORDER WITH PERSONALIZATION OR ANY ADDITIONAL SERVICE, THIS MAY TAKE LONGER.

CURRENTLY WE ARE ONLY ABLE TO ACCEPT ON-LINE ORDERS TO ADDRESSES WITHIN THE UNITED KINGDOM. TO INQUIRE ABOUT DELIVERIES TO ADDRESSES OUTSIDE OF THE UNITED KINGDOM, INCLUDING THE CHANNEL ISLANDS, OR TO CHECK THE STATUS OF AN ORDER, PLEASE CONTACT OUR CLIENT CARE CENTRE ON ORDERS@GIOVANELLAJEWELLERY.COM. OUR TEAM IS AVAILABLE MONDAY TO SATURDAY 9 AM-6 PM; CLOSED SUNDAYS AND PUBLIC HOLIDAYS.

DELIVERY:

ALL DELIVERIES ARE CALCULATED BASED ON POST CODE.

UK:

1ST SIGNED
1ST TRACKED & SIGNED
2ND SIGNED
2ND TRACKED & SIGNED

EU:

TRACKED
TRACKED & SIGNED

THE SELLER SHALL NOT BE HELD LIABLE FOR ANY LOSSES, EXPENSES OR CONSEQUENTIAL LOSS INCURRED BY THE BUYER OR ANY OTHER PERSON OR COMPANY HOWEVER ARISING WHETHER DIRECTLY OR INDIRECTLY OUT OF A FAILURE OF THE BUYER TO PROVIDE AN ACCURATE DELIVERY ADDRESS.

THE SELLER SHALL NOT BE HELD LIABLE FOR ANY LOSSES, EXPENSES OR CONSEQUENTIAL LOSS INCURRED BY THE BUYER OR ANY OTHER PERSON OR COMPANY HOWEVER ARISING WHETHER DIRECTLY OR INDIRECTLY OUT OF A FAILURE TO MEET AN ESTIMATED DELIVERY DATE.

THE BUYER WILL BE NOTIFIED BY (DISPATCH CONFIRMATION) EMAIL ONCE THE ORDER HAS BEEN DISPATCHED.

MISSED DELIVERY:

IF YOU HAVE MISSED A DELIVERY YOU SHOULD FOLLOW THE INSTRUCTIONS LEFT BY THE COURIER SERVICE.